Terms of service

Terms & Conditions

Last updated: November 15, 2024

Welcome to BuyResilient.com (the “Website”). By accessing or using our Website, you agree to comply with and be bound by the following Terms and Conditions (the "Terms"). Please read these Terms carefully before using the Website. If you do not agree with these Terms, you must refrain from using the Website.

1. General Information

BuyResilient.com is owned and operated by The Gilman Brothers Company (“we,” “us,” “our”). These Terms govern your use of the Website and the purchase of products available through the Website.

2. Eligibility

By using this Website, you represent that you are at least 18 years old or have the consent of a parent or legal guardian to use the Website.

3. Orders and Payments

3.1 Placing an Order

By placing an order through the Website, you agree to provide accurate and complete information.

We reserve the right to refuse or cancel any order for reasons including, but not limited to, product availability, inaccuracies in pricing or descriptions, or fraudulent activity.

3.2 Payment Terms

Payments must be made in full at the time of purchase.

We accept major credit cards, ShopPay, and Google Pay at checkout.

4. Product Information

4.1 Accuracy

We strive to provide accurate descriptions and images of our products. However, slight variations in color, dimensions, or other features may occur due to display settings or manufacturing updates.

4.2 Usage

Our products are designed for specific applications. Please refer to the product instructions provided with your purchase. Misuse or modification of the product voids any warranties.

5. Shipping and Returns

5.1 Shipping

We ship to the United States and Canada. Estimated delivery times are provided at checkout but may vary.

Shipping fees and duties (if applicable) are calculated at checkout.

5.2 Returns

Products may be returned within 30 days of purchase for a refund or exchange, provided they are unused and in their original (new) condition.

Customers are responsible for return shipping fees unless the return is due to a defect or error on our part.

6. Intellectual Property

All content on this Website, including text, images, logos, and software, is the property of The Gilman Brothers Company or its licensors and is protected by copyright, trademark, and other intellectual property laws. Unauthorized use is strictly prohibited.

7. Limitation of Liability

To the fullest extent permitted by law, The Gilman Brothers Company will not be liable for any indirect, incidental, special, or consequential damage arising from your use

of the Website or the products purchased through it.

8. Privacy Policy

Your use of the Website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Connecticut, without regard to its conflict of laws principles.

10. Changes to the Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with the updated effective date. Continued use of the Website constitutes acceptance of the revised Terms.

11. Contact Us

For questions about these Terms, please contact us:

Email: support@buyresilient.com

Phone: 1-860-889-8444

Address: 9 Thomas Road, Gilman, CT 06336

Acceptance of Terms

By using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.